virtual-assistant-companies-in-london

Top 5 Best Virtual Assistant Companies in London to Tackle Your To-Do List

  • Matching Process and Support: We analyzed how effectively agencies pair assistants with clients based on skills, culture, and working styles. Ongoing management and oversight ensure smooth communication and consistent delivery over time.
  • Data Security and Compliance: We verified compliance with General Data Protection Regulation (GDPR) standards and registration with data protection authorities like the Information Commissioner's Office. Safeguarding sensitive client information and company records remains a paramount requirement for every entry.
  • Matching Process and Support: We analyzed how effectively agencies pair assistants with clients based on skills, culture, and working styles. Ongoing management and oversight ensure smooth communication and consistent delivery over time.
  • Service Flexibility and Pricing: We examined how well each firm accommodates different business demands through retainer plans or pay-as-you-go options. Flexible structures allow companies to scale support up or down based on changing workloads.
  • Data Security and Compliance: We verified compliance with General Data Protection Regulation (GDPR) standards and registration with data protection authorities like the Information Commissioner's Office. Safeguarding sensitive client information and company records remains a paramount requirement for every entry.
  • Matching Process and Support: We analyzed how effectively agencies pair assistants with clients based on skills, culture, and working styles. Ongoing management and oversight ensure smooth communication and consistent delivery over time.
  • Staff Vetting and Expertise: We evaluated each provider's background checks, industry qualifications, and experience level required for their virtual team members. This ensures businesses receive reliable assistance capable of handling complex administrative workflows safely.
  • Service Flexibility and Pricing: We examined how well each firm accommodates different business demands through retainer plans or pay-as-you-go options. Flexible structures allow companies to scale support up or down based on changing workloads.
  • Data Security and Compliance: We verified compliance with General Data Protection Regulation (GDPR) standards and registration with data protection authorities like the Information Commissioner's Office. Safeguarding sensitive client information and company records remains a paramount requirement for every entry.
  • Matching Process and Support: We analyzed how effectively agencies pair assistants with clients based on skills, culture, and working styles. Ongoing management and oversight ensure smooth communication and consistent delivery over time.

Running a growing business or managing a demanding professional schedule in the capital often leaves little room for time-consuming admin work. 

But the best virtual assistant companies in London can transform your daily operations by taking over calendar coordination, inbox management, and specialized tasks. 

Whether you need an executive partner or flexible part-time help, bringing in external operational support keeps your primary focus on core strategic goals. 

Much like working with top employment agencies in London, partnering with the right team provides immediate efficiency without the heavy overhead of full-time internal staff. So, here’s our curated guide to London’s top virtual support services.

How much does a virtual assistant cost in London?

Hiring a virtual assistant in London typically ranges from £5 per hour for offshore support to over £50 per hour for high-level executive assistance, with standard UK retainer packages averaging £300 to £1,400 monthly.

Assistance Type / Pricing ModelAverage Cost
UK-Based General Admin£30 – £35 per hour
UK-Based Executive Support£40 – £50+ per hour
Offshore / Hybrid Agencies£5 – £15 per hour
10-Hour Monthly Retainer Package£300 – £310 per month
20-Hour Monthly Retainer Package£580 – £600 per month
40-Hour Monthly Retainer Package£1,160 – £1,400 per month

1. VAgency

vagency

Website: https://vagency.org.uk/ 

Address: Suite G04, 1 Quality Court, Chancery Lane

Contact: +44 7931470315 | [email protected] 

Hours: Mon to Fri 9 a.m.–5 p.m

Heading up an executive schedule requires precision, which is where VAgency excels. The operate under Selma, the founder, who brings over 14 years of executive support experience. 

She was even featured in Business Insider and received a Global Recognition Award. 

The team delivers comprehensive support ranging from email mapping and bookkeeping to travel arrangements, personal shopping, and urgent emergency tasks.

When I spoke directly with Selma, her attention to operational detail and clear communication style instantly stood out as top tier. Her personal fluency in English, Bosnian, and Croatian gives the firm an edge for international tasks. 

What I love is how they follow strict General Data Protection Regulation (GDPR) protocols and offer Policy Bee insurance to safeguard all client data. 

Keep in mind that their technical assistance focuses mainly on routine software troubleshooting, so businesses requiring deep Information Technology (IT) engineering might need additional specialized software help.

Pros

  • Experienced, award-winning founder leadership
  • Multilingual capabilities in three languages
  • Broad administrative and lifestyle support
  • GDPR compliant and insured protection

Cons

  • Limited to basic software troubleshooting


Customer Reviews

Attentive and Detail-Oriented Virtual Support

I worked with VAGENCY for over a year and have loved every second of it. Selma, the CEO, is attentive, detail oriented, a fast learner, and pleasant to chat with. If your looking for a Virtual Assistant to maximize your business contact them now!

Excellent at Prioritising and Keeping Teams on Track

Worked with Selma at Roots Academy, she is amazing at getting things done! Selma worked with the board to ensure they completed trustee training and we received positive feedback from board members on how she is great at helping them prioritise and keep on track.

2. Upsource – Virtual Assistant / Personal Assistant Agency

upsource-virtual-assistant-personal-assistant-agency

Website: https://weareupsource.co.uk/ 

Address: 20-22 Wenlock Rd

Contact: [email protected] | 020 3951 8937

Hours: Mon to Fri 9 a.m.–5 p.m.

Finding a partner who understands your personal work style is effortless with Upsource.  They use a thorough initial consultation to match clients with dedicated team members based on personality and operational goals. 

Founded by Caroline Marshall, who earned the UK Best Newcomer Virtual Assistant 2021 award, the firm pairs clients with vetted, insured, and Information Commissioner’s Office-registered assistants while maintaining direct oversight from Caroline herself.

Their team handles everything from diary coordination and business operations to household tasks, event planning, and podcast management. 

Much like high-level consulting firms in London, they help streamline workflows and clear executive backlogs effectively. 

However, their bespoke retainer packages require a minimum 10-hour monthly commitment, which might be more than needed if you only require a couple of hours of assistance occasionally.

Pros

  • Personalised assistant matching process
  • Vetted, insured, and registered staff
  • Ongoing oversight from award-winning founder
  • Extensive business and personal support range

Cons

  • Requires a 10-hour monthly retainer minimum

Customer Reviews

Game-Changing Support for Small Businesses

Working with Upsource has been a game changer for me and my small Guitar making business. I have worked with two VA’s and an accountant, all of my interactions have been professional, incredibly supportive and personable. As a small business, a VA represented a significant investment but one which paid for itself time and again. Thank you to Caroline and the team!

Reliable, Efficient, and Professional VA Services

I would highly recommend Caroline and the team at Upsource for friendly, professional, trusthworthy and reliable VA Support.  I do not know how I managed to operate in business without them!  They are efficient, with great communication; I never have to worry about my business or passing tasks to them because they always get the job done first time.

3. YES Virtual Assistance

yes-virtual-assistance

Website: https://y-e-s.co.uk/

Address: 71-75 Shelton Street

Contact: +44 (0) 203 411 5992 | [email protected] | WhatsApp

Hours: Mon to Fri 9 a.m.–5 p.m.

Solopreneurs and busy teams wanting complete billing flexibility will appreciate YES Virtual Assistance. They’re an agency that operates with zero minimum-hour requirements, so you pay only for actual hours worked. 

Their fully trained, insured, and data-compliant staff provide remote support across various time zones alongside on-site assistance for capital-based offices.

Their capabilities span inbox organization, database administration, Human Resources (HR) support, bookkeeping, and graphic design updates. 

But while you’ll likely collaborate with the same individuals during routine tasks, the agency doesn’t permanently guarantee a single dedicated assistant. 

This setup works brilliantly for ad hoc projects, though it may take a brief adjustment period if you prefer working exclusively with one person every single time.

Pros

  • Flexible pay-as-needed pricing model
  • Offers both remote and on-site support
  • Diverse administrative and design capabilities
  • Fully trained, insured, and compliant team

Cons

  • Doesn’t guarantee a permanent dedicated assistant

Customer Reviews

Professional and Tailored Business Support

YES VA offers exceptional services in design, administrative assistance, SEO, and more. The team is professional, creative, and dedicated to delivering tailored solutions that meet client needs. A reliable partner for anyone looking for high-quality results!

Excellent Social Media Marketing Assistance

Working with YES Virtual Assistance was exactly what I needed to kick-start my social media marketing. I’m an independent creative – I needed support with posting and getting ideas to post online. I would 100% recommend YES and the team.

4. VPA Studio

vpa-studio

Website: https://vpastudio.com/

Address: Office, 1 Coldbath Square

Contact: [email protected] | +27 74 922 3333

Hours: Mon to Fri 9 a.m.–5 p.m.

Tailoring assistance to your specific company culture, VPA Studio relies on a human-centric matching method to select specialists who align with your exact working rhythm. 

Their talent network extends beyond general administrative support to include seasoned executive assistants, project managers, copywriters, and web designers.

During my trial run with their onboarding team, I was impressed by how thoroughly they reviewed working dynamics before proposing a delegate. They also maintain active post-placement check-ins to adapt support as your firm evolves. 

On the downside, their short-term engagement options are strictly structured around specific project goals like marketing launches or event execution. 

This leaves fewer ad-hoc options if you simply want short-term general admin help without a monthly retainer package.

Pros

  • Human-centric matching based on working rhythm
  • Access to specialized talent like copywriters
  • Flexible, dedicated, or project-based engagement options
  • Ongoing post-placement check-ins and support

Cons

  • Short-term options are restricted to defined projects

Customer Reviews

Flexible Packages and Outstanding VA Support

VPA Studio has been the best thing to happen to me in the last year.  They are really flexible and go out of their way to create a package that works for me.  My VA, Kimberley, has been an immense help to me and I would recommend their services to anyone.

Professional Support Across Multiple Business Functions

Storm has been an integral part of my business for the past 5 years, managing administration, design, marketing, and team coordination. She is fabulous to work with and can do just about anything 🙌🏻 I highly recommend adding a personal assistant to your business, and working with Virtual PA Studio has been both professional and efficient!

5. Timpi Virtual Assistants

timpi-virtual-assistants

Website: https://timpi.co.uk/

Address: 3rd Floor 86-90 Paul Street

Contact: [email protected] | 020 7971 1045

Hours: Mon to Fri 9 a.m.–5:30 p.m.

High operational standards define Timpi Virtual Assistants, where every assistant brings at least five years of administrative experience alongside a minimum of one year in the virtual assistant industry. 

The agency carefully evaluates your needs to match you with an assistant who fits your required skill set and personality.

Clients benefit from transparent time tracking that records exact minutes without rounding up, paired with detailed timesheets so you pay strictly for active work. 

Their staff easily handle corporate duties together with personal lifestyle management, including childcare research and household planning. 

However, onboarding requires an initial three-month minimum commitment billed upfront via direct debit with no trial period, which demands a solid upfront decision before launching.

Pros

  • Strict minimum five-year experience requirement
  • Personality and work-style matching approach
  • Accurate time tracking without rounding up
  • Handles both corporate and family lifestyle tasks

Cons

  • Mandates a three-month initial minimum commitment
  • Prepaid upfront monthly billing via direct debit

Customer Reviews

Efficient Service That Saves Valuable Time

Very efficient and professional service. They went over and beyond to provide a service that gave me back many hours in my busy schedule. Highly recommended for busy professionals looking for a hassle-free, professional virtual assistant service

Perfectly Matched Virtual Assistant Support

After trying a couple of independent VAs we’ve found the agency set up Timpi offer a definite level above, matched with a VA perfect for our needs has saved us hours to focus on other tasks. We were always looking for more time in our days and that’s what we now have, big shout out to Nicola (though you can’t have her – she’s ours! 🙂

Loading...
Loading...